Each referral code represents an agent's identity in Cash Go.

You can get the referral code from Cash Go agents or existing users in Cash Go.

Referral code is a must for a user who wants to register as an Cash Go user. If you don't have the referral code, then you are not allowed to register an account.

You are allowed to reset secure pin and security question in 'My Profile' screen. But if you repeatedly entered incorrect secure pin or security question over 3 times, your account will be blocked for 24 hours. You may find our customer support for activate back your account otherwise you need to wait for 24 hours for the account activate back.

Yes, you are allowed to update your new phone number as your new registered phone number.

Verification process refer to a series of steps or procedures used to confirm the accuracy, authenticity or eligibility of certain information, documents or individuals. In Cash Go, the verification process is used to identify an individual's identity for the registered user.

For Malaysian - Need to upload the front of Identify Card and holding Identify Card image. For Foreigner - Need to upload either Identify Card or Passport or any relevant supported documents.

Normally the process will complete within 24 hours.

Yes, but will have the limitation for your transactions.

Yes, but will have the limitation for your transactions.